About Us : Proactive Vs. Reactive

Other companies offer a reactive support service, reacting to a problem or downtime that has already occurred.  At Questech, we take a proactive approach in the management of your technology infrastructure.  By offering a proactive support model, we can reduce the inconsistencies and emergencies caused by a reactive approach.

Proactive Model:
• Prioritized and budgeted IT purchases
• Projects that are planned and implemented as scheduled
• Planned updates before it becomes critical
• Data security and backup plans that are checked regularly
• On-Site support for desktops, notebooks and servers
• Help Desk service including remote diagnosis and support